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Wireless Guides

XCELLERATE Quick Start Guide

FAQs

Do you provide overnight advance replacement for the wireless modems?

Yes we provide overnight shipping for an additional charge.

Can I cancel anytime with the month to month wireless plan?

Yes you can. We'll need to know 10 days before the next billing cycle

Do you have refurbished wireless modems available?

Yes but only while supplies last. Please give us a call to check availability.

What processors can I use the wireless modems with?

Switch Commerce, Worldpay 1st ISO, Columbus Data, DNS, EFX, Cardtronics, Elan, Metavante.

Do you still have wireless rental programs?

We have a 2 years lease to own program and will rollover to month to month after the 2 year term.

Are any of your wireless modems plug & play?

Yes, the XWG-400 series is plug & play if the ATM is already set up for wireless connectivity. Simply swap out the 3G modem with the new 4G modem.