FAQs

Can I sell or trade in a used ATM?

We do not purchase or buy back used ATM machines. However, send us the make, model, condition, and location. We may be able to connect you with someone looking for that type of machine.

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Can I get bulk pricing for multiple ATMs?

Qualifying multi-unit orders may be eligible for additional savings. Tell us which models and quantities you need, and we will review availability and pricing with you.

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What time is the daily shipping cutoff?

Orders placed by 3 PM Pacific (6 PM Eastern) generally ship the same business day. Orders placed after the cutoff ship the next business day.

How long does ATM shipping take?

Most ATM orders ship within 7 to 10 business days after order placement. See our ATM shipping information for timing, backorder, and delay details.

What should I do if my ATM needs service?

Visit the ATM Repair Center for repair options, or use ATM Support for troubleshooting, manuals, and product resources.

Where can I find ATM error codes and manuals?

Our Support Center includes ATM error codes, software resources, brochures, menu navigation, and tutorials.

What is ATMTrader’s return policy?

Review our Returns & Exchanges policy for eligibility, shipping, inspection, and return-credit details.

Do you sell wireless ATM equipment?

Browse our wireless ATM equipment and connectivity options.

Need help with your ATM?

Can’t find what you need? Send us a message and our team will help with orders, returns, repairs, shipping, or product questions.